16th May 2016

Our Team

John Tabor, Director

Born in London in 1957, John went to school in Hertfordshire and then on to Manchester University. Having obtained a degree in Drama and English John joined the family business but then went to work for a plumbing and heating supplies company. Since then, he has been involved in all aspects of plumbing and gas services and has been a director at Baker Smith since its foundation in 2007.

John has 6 children and lives in Dunstable.










Mark Smith, Technical Director

Originally from Harringay, North London, Mark attended the Stationers Company’s School in Hornsey.
On leaving school in June 1980, he immediately started work as an apprentice plumber with Newby Brothers Builders Ltd of Southgate, a traditional family firm which supplied Mark with the skills he has carried and developed throughout his career. He also attended Tottenham Technical College and gained Advanced City and Guilds in his chosen trade. Mark worked as a self-employed plumbing and heating engineer until 2007 when he started Baker Smith Ltd with John Tabor.





Ginny Smith, Office Manager

Originally from the west coast of Scotland, Ginny has lived ‘down south’ since childhood.
Her background is in banking and IT, including working for Barclays, BT and heading up the Computer Support section of the IT department at Herts Police HQ – before taking on her most challenging role – running the office at Baker Smith!

Office manager extraordinaire! Ginny’s role is to make sure the office is running as smoothly as possible everyday. She manages our main accounts and is in charge of chasing up payments from clients.
Her interests include drinking cocktails and eating chocolate, preferably both at the same time.








Karen Farney, Administrator

Karen is Baker Smith’s main Administrator. She is in charge of invoicing, booking in work for our engineers and assisting one of our Director’s, John  with raising quotations for our clients. She also liaises with all our suppliers regarding parts for jobs and has an excellent relationship with them and supervises the running of all our office contracts.

She answers the phone and keeps a great relationship with our clients and customers and also assists Ginny with keeping records up to date.









Ibiba Orah, Administrating Assistant

Ibiba works alongside Karen invoicing and booking in work for our engineers, and also takes over Karen’s duties when Karen goes home for the day.

She is in charge of all our social media, promotions and Marketing campaigns including online. She works alongside our Director John in keeping the company accounts up to date and also monitors our company’s key performance indicators.










Charlotte Dingwall, Administrative Assistant

Charlotte is the newest member of our team. She assists Karen and Ibiba in booking in work for our engineers, She also does the filing, matching up of paper work and answers the phone as well as some of our marketing.











Some of our Engineers

Liam is our longest serving engineer, he has over 25 years experience in fitting, testing, installing gas appliances and general plumbing work. He has also just completed his specialist Legionella course alongside Mark and Tomasz.

Ashley is our youngest engineer but don’t let that fool you, he is a fully certified gas engineer and plumber with excellent skills.

Kelvin is the newest member of our team, he is a skilled plumber and a fully certified gas engineer                                                                                                                                     

Tomasz (everybody loves Tomasz) he is an excellent plumber and engineer with years of experience and also has a great work reputation. He has just completed his specialist Legionella course alongside Liam and Mark.

Mindy is a fully certified engineer, plumber and carpenter with years of experience in the plumbing, gas and carpentry field. He just completed his course as a specialist Vaillant Engineer.

Kevin is our most experienced engineer, he has years of experience working in the gas and heating field and as you would expect has a list of qualifications as long as your arm.