Just some of the customers we've helped...
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
The installer was excellent – very polite and a very good worker.
R. Levene
A quick inspection, a couple of twists and some fresh new installation to an external pipe, they reassured me that the boiler was actually safe to use. I am immensely pleased with the outcome.
M of SK Fitt, Photography
Sebastian was lovely and did a very good job.
M. Tweed
I had a visit at 4.40pm on the same day and it was fixed by 5pm! Polite, efficient, and high tech (sign off process). I was so impressed by their site, I passed their details around at work!
Tenant of Town & Country Lettings
Dom arrived within time specified, left the area clean after he finished and explained what he had done, was patient enough to answer all of my questions. Thank you to the Baker Smith Team for your help and I will certainly recommend you to anywhere possible
C S, Welwyn
Very efficient and prompt service despite my giving very short notice. Would use again.
Mr. Rivers
Very Professional outfit. Followed up with the Tenant and ensure work was completed. Ensured work was done as per instruction and as per estimate.
M. Jogi
I can honestly say that in all instances when they have done work they have been a pleasure to deal with. From the start the professionalism and service ethic of the company was evident. Every contact has been pleasant and efficient, nothing has seemed to be a problem.
J. Robinson
The plumber from Baker Smith arrived on time, was polite and professional. The work was completed quickly and he cleared up the mess. He left all the spare parts together & explained I should keep them in case there was a problem in future. I was very happy.
Z. Dunn
Despite the extremely hot weather, Liam was cheerful and carried out the work very efficiently, with little mess or disruption. I have to say that it is a great relief knowing there is a trustworthy and reliable company I can call upon whenever I have any plumbing needs.
N. Dowse
Many thanks for the fantastic service fixing my w.c problem and fitting new taps, thanks to the brilliant engineer who carried out the work for us.
A C, St Albans
Very punctual; engineer servicing our boiler was friendly and courteous.
P. Garrod
I would like to express my thanks for the overall service I have received from Baker Smith for carrying out a boiler service and fitting a new heating gasket. I will definitely use your company in the future.
D M, Harpenden
Very polite.
M. Meldrum
I used Baker Smith for a boiler service and would highly recommend them. A friendly, efficient engineer worked on the boiler and explained, and fixed, what was causing an issue I had with low pressure in the boiler.
