Just some of the customers we've helped...
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Just had Brian from Baker Smith Ltd install a new boiler at our property. The quote was provided quickly, they were on site in a few days and the work was completed quickly and professionally. We would highly recommend them!
Tally H, Luton
I can honestly say that in all instances when they have done work they have been a pleasure to deal with. From the start the professionalism and service ethic of the company was evident. Every contact has been pleasant and efficient, nothing has seemed to be a problem.
J. Robinson
Excellent service. Friendly, professional and polite.
J. Simpson
Quick and efficient service. Would recommend.
P. Blower
The plumbers were so lovely and friendly which helps matters
L. Pearce
The team were incredibly helpful and patient answering all my emails and my phone calls, I was really impressed to not only receive a quote very quickly but also the offer of potential dates that were convenient for me to complete the job.
C S, Welwyn
Prompt arrival of the arranged plumber, who was knowledgeable, friendly, plus fixed the Boiler issues we were experiencing swiftly. We would use again.
Daniel J, Stevenage
I would like to say that Sebastian was excellent.
G. Daniels
The guys who came to the house were hard-working, clearly took a great pride in their work and were honest and a pleasure to have around. This has also been true of all the contact I have had with the ladies and Jon on the office. I would highly recommend.
J. Robinson
The installer was excellent – very polite and a very good worker.
R. Levene
Reliable, courteous and fairly priced.
S. McEvoy
Great service as usual from the team at Baker Smith to replace our shower, cistern and some general plumbing work. Have never been disappointed over the last 15 years. John, Mark and colleagues have always provided good, practical advice as well as having a team who do excellent work.
Mark G, St Albans
Very happy with the work carried out on both jobs. Arrived on time. I felt confident with the engineer’s ability. Price as discussed.
H. Fraser
Excellent work as always plus boiler report etc.
D. O’Halloran
They kept me up to date with time of arrival and when the engineer arrived he worked quickly and tidily to resolve the issues we were having. As a non-technical person it’s good to know that a professional company is on hand to provide a punctual and cost effective services.
