Just some of the customers we've helped...
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Sebastian was lovely and did a very good job.
M. Tweed
Please pass on my thanks to the engineer. Job well done. Much appreciated.
G. Henderson
Thanks as always, as efficient as ever! Thank you for your help in co-coordinating this job! Perfect and thanks for all your help this year
J K – Landlord
They’re very efficient and always get back to me, they have good communication and do a good job!
S. Bone
Dom arrived within time specified, left the area clean after he finished and explained what he had done, was patient enough to answer all of my questions. Thank you to the Baker Smith Team for your help and I will certainly recommend you to anywhere possible
C S, Welwyn
I have used this company for the past 15 years I will continue to use them as they are very reliable and they always comeback if there’s a problem which usually there isn’t.
K. Wellesley
The plumbers were so lovely and friendly which helps matters
L. Pearce
A note to express our thanks to you both together with Ricky/George. We were most impressed by the efficiency and courtesy displayed during the installation, a great job – well done! Many thanks indeed.
J. Rosen
I would like to thank Baker Smith Limited on the installation of two radiators. Thomas work was excellent and I am very happy to have been recommended to Baker Smith Ltd. I will certainly be using your company for any heating or plumbing problems from now on.
Marie Burke
Not only did they find the problem within 10 minutes they contacted me to say that they had sourced the part needed from the company and found out my shower was still under warranty. They gave me all details to contact this company. What a reliable, trustworthy service.
J R, Ground-force SOS Limited
Great service as usual from the team at Baker Smith to replace our shower, cistern and some general plumbing work. Have never been disappointed over the last 15 years. John, Mark and colleagues have always provided good, practical advice as well as having a team who do excellent work.
Mark G, St Albans
I have been using Baker Smith for over 10 years both in connection with the lettings department I run but also personally at my own home. They are by far the most professional firm of plumbers and heating engineers I have ever known!
R. Wolff
I was very happy with Baker Smith – they were friendly, focused on high quality and found the best solution for installing a new combination boiler. The team was great and I will definitely using them again.
Miss Sabine
The team were incredibly helpful and patient answering all my emails and my phone calls, I was really impressed to not only receive a quote very quickly but also the offer of potential dates that were convenient for me to complete the job.
C S, Welwyn
Liam arrived on time, he was very pleasant, professional & effective. He explained everything, fixed the problem very quickly for a reasonable price. I was pleasantly surprised by the whole experience. This is the first time I have used your company & it’s by far the best plumbing I’ve had.