Just some of the customers we've helped...
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
The staff that we dealt with were professional, efficient, and outlined the costs involved clearly. On day one the boiler was removed and system flushed and on day two the new boiler was fitted and worked completely. All in all a great service from start to finish.
B, London Colney
We are very happy with the installation, and thought Tom was very professional and did a great job.
T. Delves
They’re very efficient and always get back to me, they have good communication and do a good job!
S. Bone
Turned up promptly, fixed the problem quickly. Neat and tidy workmanship.
Minute Man Press
Just to let you know your chap was lovely, polite and professional.
S. Moreton
Baker Smith were quick to identify the source of the leak and put a temporary fix in place whilst they ordered the correct part. Part was delivered and installed the next day and both we, the managing agent and the tenant were happy with the outcome.
S. O’Carroll
Very happy, thanks! Both the engineers and the office staff are always very pleasant and helpful.
Lettings Consultant, Town & Country
Excellent service. Friendly, professional and polite.
J. Simpson
Just to say as always top quality service (both from your office and your colleague on site) and all sorted…..please do feed this back.
S. Mirza
I would like to express my thanks for the overall service I have received from Baker Smith for carrying out a boiler service and fitting a new heating gasket. I will definitely use your company in the future.
D M, Harpenden
I would like to thank Baker Smith Limited on the installation of two radiators. Thomas work was excellent and I am very happy to have been recommended to Baker Smith Ltd. I will certainly be using your company for any heating or plumbing problems from now on.
Marie Burke
I had a visit at 4.40pm on the same day and it was fixed by 5pm! Polite, efficient, and high tech (sign off process). I was so impressed by their site, I passed their details around at work!
Tenant of Town & Country Lettings
Excellent work as always plus boiler report etc.
D. O’Halloran, St Albans
At very short notice, Mark & his team delivered an extremely friendly & efficient service. I will certainly use them again & would have no hesitation in recommending them to others.
S. Hobbs
I have been using Baker Smith for over 10 years both in connection with the lettings department I run but also personally at my own home. They are by far the most professional firm of plumbers and heating engineers I have ever known!
