Just some of the customers we've helped...
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
They’re very efficient and always get back to me, they have good communication and do a good job!
S. Bone
I can honestly say that in all instances when they have done work they have been a pleasure to deal with. From the start the professionalism and service ethic of the company was evident. Every contact has been pleasant and efficient, nothing has seemed to be a problem.
J. Robinson
Extremely efficient, professional and courteous.The work was completed on the same day as I had reported there was a problem.
Mrs Harger
Booked via John Lewis home solutions for a boiler service. They were fantastic, excellent service, showed up when promised and were just great. Ironically we had a leak the next day and we used Baker Smith as they had been fantastic the previous day, a repeat sterling performance. Highly recommend.
B. Kaye, St Albans
Very happy, thanks! Both the engineers and the office staff are always very pleasant and helpful.
Lettings Consultant, Town & Country
Please pass on my thanks to the engineer. Job well done. Much appreciated.
G. Henderson
Very Professional outfit. Followed up with the Tenant and ensure work was completed. Ensured work was done as per instruction and as per estimate.
M. Jogi
The plumber from Baker Smith arrived on time, was polite and professional. The work was completed quickly and he cleared up the mess. He left all the spare parts together & explained I should keep them in case there was a problem in future. I was very happy.
Z. Dunn, St Albans
Sebastian was lovely and did a very good job.
M. Tweed
They got in touch with me a day after I gave my referral and scheduled an appointment on the same day. He was friendly and professional, explained what he would check, asked when he needed to know any details and provided us with a gas safety certificate.
A K, Lemon Glass
We are very happy with the installation, and thought Tom was very professional and did a great job.
T. Delves
I was very happy with Baker Smith – they were friendly, focused on high quality and found the best solution for installing a new combination boiler. The team was great and I will definitely using them again.
Miss Sabine
I have had new taps fitted by you. Tom is really amazing, can’t praise him enough for his politeness and professionalism. Please give him a raise! He deserves it.
E J W, North London
Just to let you know your chap was lovely, polite and professional.
S. Moreton
Just had Brian from Baker Smith Ltd install a new boiler at our property. The quote was provided quickly, they were on site in a few days and the work was completed quickly and professionally. We would highly recommend them!
