Just some of the customers we've helped...

emergency plumbers in st albans

Acting quickly to prevent flood damage

The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…

How we helped
emergency plumbers for christmas

Fixing a Boiler in time for Christmas

R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…

How we helped
experienced engineers repairing boiler flue

Carbon Monoxide detected from Boiler

We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…

How we helped
broken boilers and central heating in st albans

No heating and hot water!

We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…

How we helped
kitchen installations

Urgent gas leak in family kitchen

We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…

How we helped

We're 5 star rated on Google!

Here's what our lovely customers have to say about us...

The toilet had been destroyed at our local scout hut at 9 o’clock at night. As that scout hut was needed by a toddler playgroup from 9 o’clock the following morning, you very kindly re-jigged your running order to be on site to repair things in time.

R. Oldfield

Sebastian was lovely and did a very good job.

M. Tweed

I have had new taps fitted by you. Tom is really amazing, can’t praise him enough for his politeness and professionalism. Please give him a raise! He deserves it.

E J W, North London

I used Baker Smith for a boiler service and would highly recommend them. A friendly, efficient engineer worked on the boiler and explained, and fixed, what was causing an issue I had with low pressure in the boiler.

Peter C, Watford

The guys who came to the house were hard-working, clearly took a great pride in their work and were honest and a pleasure to have around. This has also been true of all the contact I have had with the ladies and Jon on the office. I would highly recommend.

J. Robinson

I was very happy with Baker Smith – they were friendly, focused on high quality and found the best solution for installing a new combination boiler. The team was great and I will definitely using them again.

Miss Sabine

The installer was excellent – very polite and a very good worker.

R. Levene

Not only did they find the problem within 10 minutes they contacted me to say that they had sourced the part needed from the company and found out my shower was still under warranty. They gave me all details to contact this company. What a reliable, trustworthy service.

J R, Ground-force SOS Limited

Being a management company we have to find reliable trustworthy contractors and would highly recommend them.

The Management Office

Your team recently visited my home to resolve an issue, the problem was identified and fixed promptly and efficiently. It is without reservation I am more than happy to recommend you to all my work associates, friends, family and my fans on StreetLife.

J M, JLM Architecture Limited

Quick and efficient service. Would recommend.

P. Blower

I have been using Baker Smith for over 10 years both in connection with the lettings department I run but also personally at my own home. They are by far the most professional firm of plumbers and heating engineers I have ever known!

R. Wolff

Very happy, thanks! Both the engineers and the office staff are always very pleasant and helpful.

Lettings Consultant, Town & Country

Efficient, prompt and courtesy. Highly recommended.

Mr. Duncan

I had a visit at 4.40pm on the same day and it was fixed by 5pm! Polite, efficient, and high tech (sign off process). I was so impressed by their site, I passed their details around at work!

Tenant of Town & Country Lettings