Just some of the customers we've helped...
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Liam did a great job.
J. Thorpe
My thanks to John and the team for fixing our boiler and such great service – and for the very reasonable charge too.
J Myers, St Albans
The plumbers were so lovely and friendly which helps matters
L. Pearce
The guys who came to the house were hard-working, clearly took a great pride in their work and were honest and a pleasure to have around. This has also been true of all the contact I have had with the ladies and Jon on the office. I would highly recommend.
J. Robinson
Liam arrived on time, he was very pleasant, professional & effective. He explained everything, fixed the problem very quickly for a reasonable price. I was pleasantly surprised by the whole experience. This is the first time I have used your company & it’s by far the best plumbing I’ve had.
Brosko Dragovic
At very short notice, Mark & his team delivered an extremely friendly & efficient service. I will certainly use them again & would have no hesitation in recommending them to others.
S. Hobbs
They kept me up to date with time of arrival and when the engineer arrived he worked quickly and tidily to resolve the issues we were having. As a non-technical person it’s good to know that a professional company is on hand to provide a punctual and cost effective services.
M N, Hatfield
extremely satisfied with the work undertaken by Baker Smith plumbing services (St Albans) and their plumbers, who dealt with replacing water pumps, leaks and blocked kitchen sink and garbage disposal unit. Reasonable pricing taking account of their excellent service.
Jeremy G
Efficient, prompt and courtesy. Highly recommended.
Mr. Duncan
I called Baker Smith and informed them of my water leak/water spraying issue. I was very worried that if the connection completely broke that the downstairs of my house would have flooded rapidly.Baker Smith sent a plumber immediately and fitted a new joint, resolving the issue very efficiently. They explained what they had done, logged photos and notes.All communication was courteous from Karen in the office to Tom to Plumber. I would use Baker Smith again in a blink of an eye. A very professional business, great company culture. 5-star service at very competitive price.
Max C
Just to let you know your chap was lovely, polite and professional.
S. Moreton
I have had new taps fitted by you. Tom is really amazing, can’t praise him enough for his politeness and professionalism. Please give him a raise! He deserves it.
E J W, North London
Very punctual; engineer servicing our boiler was friendly and courteous.
P. Garrod
A quick inspection, a couple of twists and some fresh new installation to an external pipe, they reassured me that the boiler was actually safe to use. I am immensely pleased with the outcome.
M of SK Fitt, Photography
Very happy, thanks! Both the engineers and the office staff are always very pleasant and helpful.
