Just some of the customers we've helped...
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Very polite.
M. Meldrum
Liam arrived on time, he was very pleasant, professional & effective. He explained everything, fixed the problem very quickly for a reasonable price. I was pleasantly surprised by the whole experience. This is the first time I have used your company & it’s by far the best plumbing I’ve had.
Brosko Dragovic
Just to let you know your chap was lovely, polite and professional.
S. Moreton
The plumber from Baker Smith arrived on time, was polite and professional. The work was completed quickly and he cleared up the mess. He left all the spare parts together & explained I should keep them in case there was a problem in future. I was very happy.
Z. Dunn, St Albans
The plumbers were so lovely and friendly which helps matters
L. Pearce
Quality workmanship
I. York
From the excellent customer liaison, to the promptness with which we secured an appointment, to the professionalism of Tom who not only did the job but happily sorted out another plumbing problem I had forgotten to mention. I was impressed by the way every step in the process was handled.
T. Greenfield
So pleased with the work done, very professional & neat. The outcome of installation was much better than I expected & location of the pump means a space saving in the cupboard…this is the second time I have used these guys & they are the best by a long shot.
W. Hammond
At very short notice, Mark & his team delivered an extremely friendly & efficient service. I will certainly use them again & would have no hesitation in recommending them to others.
S. Hobbs
Fabulous work done fitting new pipe work for us – would recommend these guys to everyone! I’ve used them twice now and both times service has been fantastic. Polite, on time, trustworthy, and a good job done. I don’t recommend very often but you guys deserve to be shared around!!!
N M Stevenage
Turned up promptly, fixed the problem quickly. Neat and tidy workmanship.
Minute Man Press
Just to say as always top quality service (both from your office and your colleague on site) and all sorted…..please do feed this back.
S. Mirza
Extremely efficient, professional and courteous.The work was completed on the same day as I had reported there was a problem.
Mrs Harger
The team were incredibly helpful and patient answering all my emails and my phone calls, I was really impressed to not only receive a quote very quickly but also the offer of potential dates that were convenient for me to complete the job.
C S, Welwyn
A quick inspection, a couple of twists and some fresh new installation to an external pipe, they reassured me that the boiler was actually safe to use. I am immensely pleased with the outcome.
