Just some of the customers we've helped...
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Very efficient and prompt service despite my giving very short notice. Would use again.
Mr. Rivers
I cannot rate these guys more highly. I’ve been using them since 2014 and they never disappoint. They are honest and extremely reliable unlike the few out there that try to rip customers off.
Jon, Hatfield
Booked via John Lewis home solutions for a boiler service. They were fantastic, excellent service, showed up when promised and were just great. Ironically we had a leak the next day and we used Baker Smith as they had been fantastic the previous day, a repeat sterling performance. Highly recommend.
B. Kaye, St Albans
We are very happy with the installation, and thought Tom was very professional and did a great job.
T. Delves
Many thanks for the prompt service, Tomasz was very good and got on with it without fuss. Great service.
E. Franklin, St Albans
They’re very efficient and always get back to me, they have good communication and do a good job!
S. Bone
Quick and efficient service. Would recommend.
P. Blower
They took a pride in their work and it showed at every stage. When solutions were needed they provided them without causing any stress and the quote was honest and fair. I would always turn to them for future work and am happy to recommend them highly.
J. Robinson, St Albans
I have used this company for the past 15 years I will continue to use them as they are very reliable and they always comeback if there’s a problem which usually there isn’t.
K. Wellesley
From the excellent customer liaison, to the promptness with which we secured an appointment, to the professionalism of Tom who not only did the job but happily sorted out another plumbing problem I had forgotten to mention. I was impressed by the way every step in the process was handled.
T. Greenfield
The installer was excellent – very polite and a very good worker.
R. Levene
Shuab and I would like to pass on our thanks and appreciation for your prompt and professional work.
Susanne & Shuab Mirza
I had a visit at 4.40pm on the same day and it was fixed by 5pm! Polite, efficient, and high tech (sign off process). I was so impressed by their site, I passed their details around at work!
Tenant of Town & Country Lettings
I can honestly say that in all instances when they have done work they have been a pleasure to deal with. From the start the professionalism and service ethic of the company was evident. Every contact has been pleasant and efficient, nothing has seemed to be a problem.
J. Robinson
I spoke to my tenant at the property today who was very complimentary about your service in general and about your gas engineer in particular. She reported that he was very thorough with the check, very polite and put on shoe coverings before entering the property.
