Just some of the customers we've helped...
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Reliable, courteous and fairly priced.
S. McEvoy
I have used this company for the past 15 years I will continue to use them as they are very reliable and they always comeback if there’s a problem which usually there isn’t.
K. Wellesley
Many thanks for the prompt service, Tomasz was very good and got on with it without fuss. Great service.
E. Franklin, St Albans
Fabulous work done fitting new pipe work for us – would recommend these guys to everyone! I’ve used them twice now and both times service has been fantastic. Polite, on time, trustworthy, and a good job done. I don’t recommend very often but you guys deserve to be shared around!!!
N M Stevenage
Baker Smith were quick to identify the source of the leak and put a temporary fix in place whilst they ordered the correct part. Part was delivered and installed the next day and both we, the managing agent and the tenant were happy with the outcome.
S. O’Carroll
Shuab and I would like to pass on our thanks and appreciation for your prompt and professional work.
Susanne & Shuab Mirza
I cannot rate these guys more highly. I’ve been using them since 2014 and they never disappoint. They are honest and extremely reliable unlike the few out there that try to rip customers off.
Jon, Hatfield
Very Professional outfit. Followed up with the Tenant and ensure work was completed. Ensured work was done as per instruction and as per estimate.
M. Jogi
I used Baker Smith for a boiler service and would highly recommend them. A friendly, efficient engineer worked on the boiler and explained, and fixed, what was causing an issue I had with low pressure in the boiler.
Peter C, Watford
I spoke to my tenant at the property today who was very complimentary about your service in general and about your gas engineer in particular. She reported that he was very thorough with the check, very polite and put on shoe coverings before entering the property.
A. Fisher – Landlord
The guys who came to the house were hard-working, clearly took a great pride in their work and were honest and a pleasure to have around. This has also been true of all the contact I have had with the ladies and Jon on the office. I would highly recommend.
J. Robinson
Just to say as always top quality service (both from your office and your colleague on site) and all sorted…..please do feed this back.
S. Mirza
Thanks as always, as efficient as ever! Thank you for your help in co-coordinating this job! Perfect and thanks for all your help this year
J K – Landlord
You did an absolutely brilliant job fitting our new water heater, your engineer was very neat, polite and I am very pleased with the service rendered by Baker Smith plumbers.
J E, St Albans
I can honestly say that in all instances when they have done work they have been a pleasure to deal with. From the start the professionalism and service ethic of the company was evident. Every contact has been pleasant and efficient, nothing has seemed to be a problem.
