Just some of the customers we've helped...

kitchen installations

Urgent gas leak in family kitchen

We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…

How we helped
experienced engineers repairing boiler flue

Carbon Monoxide detected from Boiler

We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…

How we helped
broken boilers and central heating in st albans

No heating and hot water!

We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…

How we helped
emergency plumbers for christmas

Fixing a Boiler in time for Christmas

R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…

How we helped
emergency plumbers in st albans

Acting quickly to prevent flood damage

The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…

How we helped

We're 5 star rated on Google!

Here's what our lovely customers have to say about us...

Sebastian was lovely and did a very good job.

M. Tweed

Being a management company we have to find reliable trustworthy contractors and would highly recommend them.

The Management Office

From the excellent customer liaison, to the promptness with which we secured an appointment, to the professionalism of Tom who not only did the job but happily sorted out another plumbing problem I had forgotten to mention. I was impressed by the way every step in the process was handled.

T. Greenfield

I had a visit at 4.40pm on the same day and it was fixed by 5pm! Polite, efficient, and high tech (sign off process). I was so impressed by their site, I passed their details around at work!

Tenant of Town & Country Lettings

A note to express our thanks to you both together with Ricky/George. We were most impressed by the efficiency and courtesy displayed during the installation, a great job – well done! Many thanks indeed.

J. Rosen

I would like to express my thanks for the overall service I have received from Baker Smith for carrying out a boiler service and fitting a new heating gasket. I will definitely use your company in the future.

D M, Harpenden

I spoke to my tenant at the property today who was very complimentary about your service in general and about your gas engineer in particular. She reported that he was very thorough with the check, very polite and put on shoe coverings before entering the property.

A. Fisher – Landlord

They got in touch with me a day after I gave my referral and scheduled an appointment on the same day. He was friendly and professional, explained what he would check, asked when he needed to know any details and provided us with a gas safety certificate.

A K, Lemon Glass

Very happy with the work carried out on both jobs. Arrived on time. I felt confident with the engineer’s ability. Price as discussed.

H. Fraser

Dom arrived within time specified, left the area clean after he finished and explained what he had done, was patient enough to answer all of my questions. Thank you to the Baker Smith Team for your help and I will certainly recommend you to anywhere possible

C S, Welwyn

Shuab and I would like to pass on our thanks and appreciation for your prompt and professional work.

Susanne & Shuab Mirza

I have had new taps fitted by you. Tom is really amazing, can’t praise him enough for his politeness and professionalism. Please give him a raise! He deserves it.

E J W, North London

Thanks as always, as efficient as ever! Thank you for your help in co-coordinating this job! Perfect and thanks for all your help this year

J K – Landlord

You did an absolutely brilliant job fitting our new water heater, your engineer was very neat, polite and I am very pleased with the service rendered by Baker Smith plumbers.

J E, St Albans

The job was completed to a high standard and within good time, both the tenant and us were kept up to date with what was going on:time and dates that the job would be completed. We are thoroughly happy with the job and will continue to use Baker Smith.

C. Hornsey, St Albans