Just some of the customers we've helped...
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
So pleased with the work done, very professional & neat. The outcome of installation was much better than I expected & location of the pump means a space saving in the cupboard…this is the second time I have used these guys & they are the best by a long shot.
W. Hammond
The plumber from Baker Smith arrived on time, was polite and professional. The work was completed quickly and he cleared up the mess. He left all the spare parts together & explained I should keep them in case there was a problem in future. I was very happy.
Z. Dunn
Great service as usual from the team at Baker Smith to replace our shower, cistern and some general plumbing work. Have never been disappointed over the last 15 years. John, Mark and colleagues have always provided good, practical advice as well as having a team who do excellent work.
Mark G, St Albans
Please pass on my thanks to the engineer. Job well done. Much appreciated.
G. Henderson
Shuab and I would like to pass on our thanks and appreciation for your prompt and professional work.
Susanne & Shuab Mirza
Booked via John Lewis home solutions for a boiler service. They were fantastic, excellent service, showed up when promised and were just great. Ironically we had a leak the next day and we used Baker Smith as they had been fantastic the previous day, a repeat sterling performance. Highly recommend.
B. Kaye
Thanks as always, as efficient as ever! Thank you for your help in co-coordinating this job! Perfect and thanks for all your help this year
J K – Landlord
The installer was excellent – very polite and a very good worker.
R. Levene
Efficient, prompt and courtesy. Highly recommended.
Mr. Duncan
The engineer seemed to know exactly how to replace the old taps and pipe work and just got on with the work.
Mrs Mote
You did an excellent job. I am very happy with the work carried out at my mothers home, he was neat, tidy and professional.
Mrs C, St Albans
I would like to say that Sebastian was excellent.
G. Daniels
Liam did a great job.
J. Thorpe
Not only did they find the problem within 10 minutes they contacted me to say that they had sourced the part needed from the company and found out my shower was still under warranty. They gave me all details to contact this company. What a reliable, trustworthy service.
J R, Ground-force SOS Limited
Quick and efficient service. Would recommend.
