Just some of the customers we've helped...
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Despite the extremely hot weather, Liam was cheerful and carried out the work very efficiently, with little mess or disruption. I have to say that it is a great relief knowing there is a trustworthy and reliable company I can call upon whenever I have any plumbing needs.
N. Dowse, St Albans
A note to express our thanks to you both together with Ricky/George. We were most impressed by the efficiency and courtesy displayed during the installation, a great job – well done! Many thanks indeed.
J. Rosen
Many thanks for the prompt service, Tomasz was very good and got on with it without fuss. Great service.
E. Franklin, St Albans
Just to say as always top quality service (both from your office and your colleague on site) and all sorted…..please do feed this back.
S. Mirza
Not only did they find the problem within 10 minutes they contacted me to say that they had sourced the part needed from the company and found out my shower was still under warranty. They gave me all details to contact this company. What a reliable, trustworthy service.
J R, Ground-force SOS Limited
John, Ginney and Mark are absolute amazing people. Always on hand to fix any challenges and prices are all clear & explained before hand. In the 10 years I have used them to do my Gas safety’s only 3 have come back needing additional works. Honest, trustworthy trades people.
Letting Store
Fabulous work done fitting new pipe work for us – would recommend these guys to everyone! I’ve used them twice now and both times service has been fantastic. Polite, on time, trustworthy, and a good job done. I don’t recommend very often but you guys deserve to be shared around!!!
N M Stevenage
I have used this company for the past 15 years I will continue to use them as they are very reliable and they always comeback if there’s a problem which usually there isn’t.
K. Wellesley
I have had new taps fitted by you. Tom is really amazing, can’t praise him enough for his politeness and professionalism. Please give him a raise! He deserves it.
E J W, North London
The guys who came to the house were hard-working, clearly took a great pride in their work and were honest and a pleasure to have around. This has also been true of all the contact I have had with the ladies and Jon on the office. I would highly recommend.
J. Robinson
They took a pride in their work and it showed at every stage. When solutions were needed they provided them without causing any stress and the quote was honest and fair. I would always turn to them for future work and am happy to recommend them highly.
J. Robinson, St Albans
You did an excellent job. I am very happy with the work carried out at my mothers home, he was neat, tidy and professional.
Mrs C, St Albans
Can’t recommend them highly enough. From requesting initial quote to the work being finished they were a pleasure. All the work and finish was top quality and every member of the team both in office and in our house was honest, reliable and incredibly personable.
J. Robinson, St Albans
Thank you very much for the service – the plumber was very thorough and really looked for the cause of the problem.
E. Clark
Tomasz visited us to look at a water leak and within minutes of being in the house had already identified where the leak was coming from. His ability to do that and the to isolate and fix the issue was superb. He works quickly, efficiently and nothing ever seems to be a problem for him. He is super friendly and the quality of his work is superb, also leaving my house spotless after he had fixed everything, just excellent service and work from him. I’ve used Baker Smith for a few years now and have always found them to be excellent at all sorts of issues we have had, would recommend them to you if you want a great job done.
