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Don’t Just Take Our Word For It – The Proof Is In The Plumbing

When looking to make a significant purchase of a service or product, there is no better way to make a judgement call than the experience of other customers. We know they speak honestly for the value of our brand.

So, for today’s special blog we’ve bought together some of our online reviews from a selection of many satisfied customers, who offer a variety of reasons why you should come to us for all your boiler and heating needs.

Our Customers TRUST us because we offer:


User: A. Creamer

Rating: 5 Stars

Message: I have used Baker Smith for a number of years on various jobs including a new bathroom and boiler fitted, regular servicing and other minor emergencies. Excellent customer service and professional plumbers who carry out their work to a very high standard. Very reasonably priced and i can only recommend their services.

User: B. Kaye

Rating: 5 Stars

Message: Booked via John Lewis Home Solutions for a boiler service. They were fantastic, excellent service, showed up when promised and were just great. Ironically we had a leak the next day in our toilet and we used Baker Smith as they had been so fantastic the previous day, a repeat sterling performance. We have since booked them to install a tap on our terrace, very impressed – highly recommend.

User: S. Plaskow

Rating: 5 Stars

Massage: I have used Baker Smith for several years for the annual servicing of my gas boiler and for other plumbing work. This week the waste pipe for the dishwasher and waste disposal was blocked; Baker Smith attended as asked and cleared the blockage. They are very punctual and i would not hesitate to recommend them. They really are nice people with whom to do business.

User: N. Harrall

Rating: 5 Stars

Message: The Baker Smith engineer responded to our report of a failing hot water boiler very promptly. He came equipped with the spare parts he anticipated he may need and the issue was resolved in short order. Thank you!

Quality and Expertise 

User: Z. Dunn

Rating: 5 Stars

Message: We have used Baker Smith for a few jobs. They are always punctual and professional and all work is carried out to a high standard. Work includes fitting new toilet seats, repairing leaking towel rails and changing pipework for a water softener. Would highly recommend.

User: R. Levene

Rating: 5 Stars

Message: Fitted our new boiler efficiently and worked very hard. Any need to speak to the office was handled quickly and efficiently. Would strongly recommend them.

User: Bine

Rating: 5 Stars

Message: I’ve has Baker Smith replacing an old boiler with a combination boiler and changing some radiators. The team was great, friendly, focused on delivering high quality and finding the best solutions. They were thorough and very tidy and cleaned up the whole side. I will definitely work with Baker Smith again!

User: L. Brown

Rating: 5 Stars

Message: Found these lot last week and found the engineer very professional and friendly, will definitely be using them in the future.

Value for Money

User: A. Das Menon

Rating: 5 Stars

Message: Very professional and courteous service. Reasonable priced. The service was quick and efficient and the team was very helpful and patient to answer all questions.

User: C. Jarvis

Rating: 5 Stars

Message: I’ve used Baker Smith on a number of occasions and recently for a boiler and radiator problem. As always they provide an efficient, competitive and friendly service.

User: W. Hammond

Rating: 5 Stars

Message: This company understand a happy customer, their workmanship is absolute precision, what they quote they stick to and they are very thorough. I am looking for other stuff for them to do now 🙂

If you are looking for a great plumbing and heating service, then call us today on 01727 730590.

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