Just some of the customers we've helped...
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Please pass on my thanks to the engineer. Job well done. Much appreciated.
G. Henderson
The engineer seemed to know exactly how to replace the old taps and pipe work and just got on with the work.
Mrs Mote
Just to let you know your chap was lovely, polite and professional.
S. Moreton
Baker Smith were quick to identify the source of the leak and put a temporary fix in place whilst they ordered the correct part. Part was delivered and installed the next day and both we, the managing agent and the tenant were happy with the outcome.
S. O’Carroll
I would like to express my thanks for the overall service I have received from Baker Smith for carrying out a boiler service and fitting a new heating gasket. I will definitely use your company in the future.
D M, Harpenden
I have been using Baker Smith for over 10 years both in connection with the lettings department I run but also personally at my own home. They are by far the most professional firm of plumbers and heating engineers I have ever known!
R. Wolff
Dom arrived within time specified, left the area clean after he finished and explained what he had done, was patient enough to answer all of my questions. Thank you to the Baker Smith Team for your help and I will certainly recommend you to anywhere possible
C S, Welwyn
I used Baker Smith for a boiler service and would highly recommend them. A friendly, efficient engineer worked on the boiler and explained, and fixed, what was causing an issue I had with low pressure in the boiler.
Peter C, Watford
The job was completed to a high standard and within good time, both the tenant and us were kept up to date with what was going on:time and dates that the job would be completed. We are thoroughly happy with the job and will continue to use Baker Smith.
C. Hornsey, St Albans
The plumber from Baker Smith arrived on time, was polite and professional. The work was completed quickly and he cleared up the mess. He left all the spare parts together & explained I should keep them in case there was a problem in future. I was very happy.
Z. Dunn, St Albans
Liam did a great job.
J. Thorpe
We are very happy with the installation, and thought Tom was very professional and did a great job.
T. Delves
Sebastian was lovely and did a very good job.
M. Tweed
Great service as usual from the team at Baker Smith to replace our shower, cistern and some general plumbing work. Have never been disappointed over the last 15 years. John, Mark and colleagues have always provided good, practical advice as well as having a team who do excellent work.
Mark G, St Albans
You did an excellent job. I am very happy with the work carried out at my mothers home, he was neat, tidy and professional.
Mrs C, St Albans
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