Just some of the customers we've helped...

broken boilers and central heating in st albans

No heating and hot water!

We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…

How we helped
emergency plumbers for christmas

Fixing a Boiler in time for Christmas

R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…

How we helped
kitchen installations

Urgent gas leak in family kitchen

We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…

How we helped
experienced engineers repairing boiler flue

Carbon Monoxide detected from Boiler

We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…

How we helped
emergency plumbers in st albans

Acting quickly to prevent flood damage

The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…

How we helped

We're 5 star rated on Google!

Here's what our lovely customers have to say about us...

Thank you very much for the service – the plumber was very thorough and really looked for the cause of the problem.

E. Clark

A note to express our thanks to you both together with Ricky/George. We were most impressed by the efficiency and courtesy displayed during the installation, a great job – well done! Many thanks indeed.

J. Rosen

Despite the extremely hot weather, Liam was cheerful and carried out the work very efficiently, with little mess or disruption. I have to say that it is a great relief knowing there is a trustworthy and reliable company I can call upon whenever I have any plumbing needs.

N. Dowse, St Albans

From the excellent customer liaison, to the promptness with which we secured an appointment, to the professionalism of Tom who not only did the job but happily sorted out another plumbing problem I had forgotten to mention. I was impressed by the way every step in the process was handled.

T. Greenfield

Can’t recommend them highly enough. From requesting initial quote to the work being finished they were a pleasure. All the work and finish was top quality and every member of the team both in office and in our house was honest, reliable and incredibly personable.

J. Robinson, St Albans

So pleased with the work done, very professional & neat. The outcome of installation was much better than I expected & location of the pump means a space saving in the cupboard…this is the second time I have used these guys & they are the best by a long shot.

W. Hammond

Many thanks for the prompt service, Tomasz was very good and got on with it without fuss. Great service.

E. Franklin, St Albans

The guys who came to the house were hard-working, clearly took a great pride in their work and were honest and a pleasure to have around. This has also been true of all the contact I have had with the ladies and Jon on the office. I would highly recommend.

J. Robinson

Very Professional outfit. Followed up with the Tenant and ensure work was completed. Ensured work was done as per instruction and as per estimate.

M. Jogi

They kept me up to date with time of arrival and when the engineer arrived he worked quickly and tidily to resolve the issues we were having. As a non-technical person it’s good to know that a professional company is on hand to provide a punctual and cost effective services.

M N, Hatfield

Prompt arrival of the arranged plumber, who was knowledgeable, friendly, plus fixed the Boiler issues we were experiencing swiftly. We would use again.

Daniel J, Stevenage

Baker Smith were quick to identify the source of the leak and put a temporary fix in place whilst they ordered the correct part. Part was delivered and installed the next day and both we, the managing agent and the tenant were happy with the outcome.

S. O’Carroll

Excellent service. Friendly, professional and polite.

J. Simpson

Booked via John Lewis home solutions for a boiler service. They were fantastic, excellent service, showed up when promised and were just great. Ironically we had a leak the next day and we used Baker Smith as they had been fantastic the previous day, a repeat sterling performance. Highly recommend.

B. Kaye, St Albans

Very happy with the work carried out on both jobs. Arrived on time. I felt confident with the engineer’s ability. Price as discussed.

H. Fraser