Just some of the customers we've helped...
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Quick and efficient service. Would recommend.
P. Blower
I can honestly say that in all instances when they have done work they have been a pleasure to deal with. From the start the professionalism and service ethic of the company was evident. Every contact has been pleasant and efficient, nothing has seemed to be a problem.
J. Robinson
I have had new taps fitted by you. Tom is really amazing, can’t praise him enough for his politeness and professionalism. Please give him a raise! He deserves it.
E J W, North London
Prompt arrival of the arranged plumber, who was knowledgeable, friendly, plus fixed the Boiler issues we were experiencing swiftly. We would use again.
Daniel J, Stevenage
Dom arrived within time specified, left the area clean after he finished and explained what he had done, was patient enough to answer all of my questions. Thank you to the Baker Smith Team for your help and I will certainly recommend you to anywhere possible
C S, Welwyn
They took a pride in their work and it showed at every stage. When solutions were needed they provided them without causing any stress and the quote was honest and fair. I would always turn to them for future work and am happy to recommend them highly.
J. Robinson, St Albans
Very polite.
M. Meldrum
Can’t recommend them highly enough. From requesting initial quote to the work being finished they were a pleasure. All the work and finish was top quality and every member of the team both in office and in our house was honest, reliable and incredibly personable.
J. Robinson, St Albans
The plumbers were so lovely and friendly which helps matters
L. Pearce
Very efficient and prompt service despite my giving very short notice. Would use again.
Mr. Rivers
The toilet had been destroyed at our local scout hut at 9 o’clock at night. As that scout hut was needed by a toddler playgroup from 9 o’clock the following morning, you very kindly re-jigged your running order to be on site to repair things in time.
R. Oldfield
The team were incredibly helpful and patient answering all my emails and my phone calls, I was really impressed to not only receive a quote very quickly but also the offer of potential dates that were convenient for me to complete the job.
C S, Welwyn
Very happy, thanks! Both the engineers and the office staff are always very pleasant and helpful.
Lettings Consultant, Town & Country
I would like to say that Sebastian was excellent.
G. Daniels
Excellent service. Friendly, professional and polite.
J. Simpson
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