Just some of the customers we've helped...

experienced engineers repairing boiler flue

Carbon Monoxide detected from Boiler

We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…

How we helped
kitchen installations

Urgent gas leak in family kitchen

We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…

How we helped
emergency plumbers for christmas

Fixing a Boiler in time for Christmas

R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…

How we helped
broken boilers and central heating in st albans

No heating and hot water!

We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…

How we helped
emergency plumbers in st albans

Acting quickly to prevent flood damage

The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…

How we helped

We're 5 star rated on Google!

Here's what our lovely customers have to say about us...

Excellent service. Friendly, professional and polite.

J. Simpson

Being a management company we have to find reliable trustworthy contractors and would highly recommend them.

The Management Office

I would like to express my thanks for the overall service I have received from Baker Smith for carrying out a boiler service and fitting a new heating gasket. I will definitely use your company in the future.

D M, Harpenden

From the excellent customer liaison, to the promptness with which we secured an appointment, to the professionalism of Tom who not only did the job but happily sorted out another plumbing problem I had forgotten to mention. I was impressed by the way every step in the process was handled.

T. Greenfield

Very happy, thanks! Both the engineers and the office staff are always very pleasant and helpful.

Lettings Consultant, Town & Country

I have used this company for the past 15 years I will continue to use them as they are very reliable and they always comeback if there’s a problem which usually there isn’t.

K. Wellesley

John, Ginney and Mark are absolute amazing people. Always on hand to fix any challenges and prices are all clear & explained before hand. In the 10 years I have used them to do my Gas safety’s only 3 have come back needing additional works. Honest, trustworthy trades people.

Letting Store

Very polite.

M. Meldrum

I would like to thank Baker Smith Limited on the installation of two radiators. Thomas work was excellent and I am very happy to have been recommended to Baker Smith Ltd. I will certainly be using your company for any heating or plumbing problems from now on.

Marie Burke

Thank you very much for the service – the plumber was very thorough and really looked for the cause of the problem.

E. Clark

Your team recently visited my home to resolve an issue, the problem was identified and fixed promptly and efficiently. It is without reservation I am more than happy to recommend you to all my work associates, friends, family and my fans on StreetLife.

J M, JLM Architecture Limited

They took a pride in their work and it showed at every stage. When solutions were needed they provided them without causing any stress and the quote was honest and fair. I would always turn to them for future work and am happy to recommend them highly.

J. Robinson, St Albans

Extremely efficient, professional and courteous.The work was completed on the same day as I had reported there was a problem.

Mrs Harger

John and Mark have established a well run and organised company so much so that I know of no other company where you ring them up and find that one of the partners is office based answering the phone, dealing with people’s queries and problems!

R. Wolff

You did an excellent job. I am very happy with the work carried out at my mothers home, he was neat, tidy and professional.

Mrs C, St Albans