Just some of the customers we've helped...
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
They kept me up to date with time of arrival and when the engineer arrived he worked quickly and tidily to resolve the issues we were having. As a non-technical person it’s good to know that a professional company is on hand to provide a punctual and cost effective services.
M N, Hatfield
Please pass on my thanks to the engineer. Job well done. Much appreciated.
G. Henderson
Very happy, thanks! Both the engineers and the office staff are always very pleasant and helpful.
Lettings Consultant, Town & Country
A note to express our thanks to you both together with Ricky/George. We were most impressed by the efficiency and courtesy displayed during the installation, a great job – well done! Many thanks indeed.
J. Rosen
The plumber from Baker Smith arrived on time, was polite and professional. The work was completed quickly and he cleared up the mess. He left all the spare parts together & explained I should keep them in case there was a problem in future. I was very happy.
Z. Dunn, St Albans
The installer was excellent – very polite and a very good worker.
R. Levene
Prompt arrival of the arranged plumber, who was knowledgeable, friendly, plus fixed the Boiler issues we were experiencing swiftly. We would use again.
Daniel J, Stevenage
Extremely efficient, professional and courteous.The work was completed on the same day as I had reported there was a problem.
Mrs Harger
Excellent service. Friendly, professional and polite.
J. Simpson
I would like to say that Sebastian was excellent.
G. Daniels
Thank you very much for the service – the plumber was very thorough and really looked for the cause of the problem.
E. Clark
Being a management company we have to find reliable trustworthy contractors and would highly recommend them.
The Management Office
You did an absolutely brilliant job fitting our new water heater, your engineer was very neat, polite and I am very pleased with the service rendered by Baker Smith plumbers.
J E, St Albans
From the excellent customer liaison, to the promptness with which we secured an appointment, to the professionalism of Tom who not only did the job but happily sorted out another plumbing problem I had forgotten to mention. I was impressed by the way every step in the process was handled.
T. Greenfield
The engineer seemed to know exactly how to replace the old taps and pipe work and just got on with the work.