Just some of the customers we've helped...

kitchen installations

Urgent gas leak in family kitchen

We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…

How we helped
emergency plumbers for christmas

Fixing a Boiler in time for Christmas

R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…

How we helped
experienced engineers repairing boiler flue

Carbon Monoxide detected from Boiler

We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…

How we helped
broken boilers and central heating in st albans

No heating and hot water!

We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…

How we helped
emergency plumbers in st albans

Acting quickly to prevent flood damage

The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…

How we helped

We're 5 star rated on Google!

Here's what our lovely customers have to say about us...

Many thanks for the prompt service, Tomasz was very good and got on with it without fuss. Great service.

E. Franklin, St Albans

I have used this company for the past 15 years I will continue to use them as they are very reliable and they always comeback if there’s a problem which usually there isn’t.

K. Wellesley

Baker Smith were quick to identify the source of the leak and put a temporary fix in place whilst they ordered the correct part. Part was delivered and installed the next day and both we, the managing agent and the tenant were happy with the outcome.

S. O’Carroll

I used Baker Smith for a boiler service and would highly recommend them. A friendly, efficient engineer worked on the boiler and explained, and fixed, what was causing an issue I had with low pressure in the boiler.

Peter C, Watford

The toilet had been destroyed at our local scout hut at 9 o’clock at night. As that scout hut was needed by a toddler playgroup from 9 o’clock the following morning, you very kindly re-jigged your running order to be on site to repair things in time.

R. Oldfield

The plumber from Baker Smith arrived on time, was polite and professional. The work was completed quickly and he cleared up the mess. He left all the spare parts together & explained I should keep them in case there was a problem in future. I was very happy.

Z. Dunn, St Albans

I had a visit at 4.40pm on the same day and it was fixed by 5pm! Polite, efficient, and high tech (sign off process). I was so impressed by their site, I passed their details around at work!

Tenant of Town & Country Lettings

We are very happy with the installation, and thought Tom was very professional and did a great job.

T. Delves

A quick inspection, a couple of twists and some fresh new installation to an external pipe, they reassured me that the boiler was actually safe to use. I am immensely pleased with the outcome.

M of SK Fitt, Photography

Efficient, prompt and courtesy. Highly recommended.

Mr. Duncan

Very efficient and prompt service despite my giving very short notice. Would use again.

Mr. Rivers

Shuab and I would like to pass on our thanks and appreciation for your prompt and professional work.

Susanne & Shuab Mirza

They’re very efficient and always get back to me, they have good communication and do a good job!

S. Bone

Very Professional outfit. Followed up with the Tenant and ensure work was completed. Ensured work was done as per instruction and as per estimate.

M. Jogi

Quality workmanship

I. York