Just some of the customers we've helped...
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
My thanks to John and the team for fixing our boiler and such great service – and for the very reasonable charge too.
J Myers, St Albans
I was very happy with Baker Smith – they were friendly, focused on high quality and found the best solution for installing a new combination boiler. The team was great and I will definitely using them again.
Miss Sabine
Very efficient and prompt service despite my giving very short notice. Would use again.
Mr. Rivers
Turned up promptly, fixed the problem quickly. Neat and tidy workmanship.
Minute Man Press
Baker Smith were quick to identify the source of the leak and put a temporary fix in place whilst they ordered the correct part. Part was delivered and installed the next day and both we, the managing agent and the tenant were happy with the outcome.
S. O’Carroll
The staff that we dealt with were professional, efficient, and outlined the costs involved clearly. On day one the boiler was removed and system flushed and on day two the new boiler was fitted and worked completely. All in all a great service from start to finish.
B, London Colney
Liam did a great job.
J. Thorpe
I can honestly say that in all instances when they have done work they have been a pleasure to deal with. From the start the professionalism and service ethic of the company was evident. Every contact has been pleasant and efficient, nothing has seemed to be a problem.
J. Robinson
Prompt arrival of the arranged plumber, who was knowledgeable, friendly, plus fixed the Boiler issues we were experiencing swiftly. We would use again.
Daniel J, Stevenage
Being a management company we have to find reliable trustworthy contractors and would highly recommend them.
The Management Office
I have been using Baker Smith for over 10 years both in connection with the lettings department I run but also personally at my own home. They are by far the most professional firm of plumbers and heating engineers I have ever known!
R. Wolff
The job was completed to a high standard and within good time, both the tenant and us were kept up to date with what was going on:time and dates that the job would be completed. We are thoroughly happy with the job and will continue to use Baker Smith.
C. Hornsey, St Albans
Very polite.
M. Meldrum
Thanks as always, as efficient as ever! Thank you for your help in co-coordinating this job! Perfect and thanks for all your help this year
J K – Landlord
Just to let you know your chap was lovely, polite and professional.
