Just some of the customers we've helped...

kitchen installations

Urgent gas leak in family kitchen

We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…

How we helped
experienced engineers repairing boiler flue

Carbon Monoxide detected from Boiler

We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…

How we helped
emergency plumbers for christmas

Fixing a Boiler in time for Christmas

R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…

How we helped
emergency plumbers in st albans

Acting quickly to prevent flood damage

The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…

How we helped
broken boilers and central heating in st albans

No heating and hot water!

We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…

How we helped

We're 5 star rated on Google!

Here's what our lovely customers have to say about us...

Baker Smith were quick to identify the source of the leak and put a temporary fix in place whilst they ordered the correct part. Part was delivered and installed the next day and both we, the managing agent and the tenant were happy with the outcome.

S. O’Carroll

Turned up promptly, fixed the problem quickly. Neat and tidy workmanship.

Minute Man Press

Despite the extremely hot weather, Liam was cheerful and carried out the work very efficiently, with little mess or disruption. I have to say that it is a great relief knowing there is a trustworthy and reliable company I can call upon whenever I have any plumbing needs.

N. Dowse, St Albans

Very happy with the work carried out on both jobs. Arrived on time. I felt confident with the engineer’s ability. Price as discussed.

H. Fraser

Dom arrived within time specified, left the area clean after he finished and explained what he had done, was patient enough to answer all of my questions. Thank you to the Baker Smith Team for your help and I will certainly recommend you to anywhere possible

C S, Welwyn

Liam arrived on time, he was very pleasant, professional & effective. He explained everything, fixed the problem very quickly for a reasonable price. I was pleasantly surprised by the whole experience. This is the first time I have used your company & it’s by far the best plumbing I’ve had.

Brosko Dragovic

Efficient, prompt and courtesy. Highly recommended.

Mr. Duncan

I was very happy with Baker Smith – they were friendly, focused on high quality and found the best solution for installing a new combination boiler. The team was great and I will definitely using them again.

Miss Sabine

I had a visit at 4.40pm on the same day and it was fixed by 5pm! Polite, efficient, and high tech (sign off process). I was so impressed by their site, I passed their details around at work!

Tenant of Town & Country Lettings

From the excellent customer liaison, to the promptness with which we secured an appointment, to the professionalism of Tom who not only did the job but happily sorted out another plumbing problem I had forgotten to mention. I was impressed by the way every step in the process was handled.

T. Greenfield

The guys who came to the house were hard-working, clearly took a great pride in their work and were honest and a pleasure to have around. This has also been true of all the contact I have had with the ladies and Jon on the office. I would highly recommend.

J. Robinson

A quick inspection, a couple of twists and some fresh new installation to an external pipe, they reassured me that the boiler was actually safe to use. I am immensely pleased with the outcome.

M of SK Fitt, Photography

The staff that we dealt with were professional, efficient, and outlined the costs involved clearly. On day one the boiler was removed and system flushed and on day two the new boiler was fitted and worked completely. All in all a great service from start to finish.

B, London Colney

My thanks to John and the team for fixing our boiler and such great service – and for the very reasonable charge too.

J Myers, St Albans

I would like to thank Baker Smith Limited on the installation of two radiators. Thomas work was excellent and I am very happy to have been recommended to Baker Smith Ltd. I will certainly be using your company for any heating or plumbing problems from now on.

Marie Burke