Just some of the customers we've helped...

emergency plumbers for christmas

Fixing a Boiler in time for Christmas

R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…

How we helped
broken boilers and central heating in st albans

No heating and hot water!

We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…

How we helped
kitchen installations

Urgent gas leak in family kitchen

We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…

How we helped
emergency plumbers in st albans

Acting quickly to prevent flood damage

The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…

How we helped
experienced engineers repairing boiler flue

Carbon Monoxide detected from Boiler

We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…

How we helped

We're 5 star rated on Google!

Here's what our lovely customers have to say about us...

Turned up promptly, fixed the problem quickly. Neat and tidy workmanship.

Minute Man Press

Very happy, thanks! Both the engineers and the office staff are always very pleasant and helpful.

Lettings Consultant, Town & Country

Very polite.

M. Meldrum

Booked via John Lewis home solutions for a boiler service. They were fantastic, excellent service, showed up when promised and were just great. Ironically we had a leak the next day and we used Baker Smith as they had been fantastic the previous day, a repeat sterling performance. Highly recommend.

B. Kaye, St Albans

At very short notice, Mark & his team delivered an extremely friendly & efficient service. I will certainly use them again & would have no hesitation in recommending them to others.

S. Hobbs

Thanks Mark, You are the man and thanks for the new sink. No Sooner said, than done: so acts the man of worth. I have to say such friction-less invisibility to a client is something I have come to deeply respect and aim to emulate.

P T, St Albans

Reliable, courteous and fairly priced.

S. McEvoy

Thank you very much for the service – the plumber was very thorough and really looked for the cause of the problem.

E. Clark

My thanks to John and the team for fixing our boiler and such great service – and for the very reasonable charge too.

J Myers, St Albans

They took a pride in their work and it showed at every stage. When solutions were needed they provided them without causing any stress and the quote was honest and fair. I would always turn to them for future work and am happy to recommend them highly.

J. Robinson, St Albans

Liam did a great job.

J. Thorpe

Great service as usual from the team at Baker Smith to replace our shower, cistern and some general plumbing work. Have never been disappointed over the last 15 years. John, Mark and colleagues have always provided good, practical advice as well as having a team who do excellent work.

Mark G, St Albans

Sebastian was lovely and did a very good job.

M. Tweed

Baker Smith were quick to identify the source of the leak and put a temporary fix in place whilst they ordered the correct part. Part was delivered and installed the next day and both we, the managing agent and the tenant were happy with the outcome.

S. O’Carroll

Many thanks for the fantastic service fixing my w.c problem and fitting new taps, thanks to the brilliant engineer who carried out the work for us.

A C, St Albans