Just some of the customers we've helped...
Acting quickly to prevent flood damage
The B’s, a young couple living in Hatfield, left their new build flat and went for a night out. They came back in the early hours of Saturday…
Carbon Monoxide detected from Boiler
We received a call from the H. family in St. Albans. They were in a pretty poor state. The carbon monoxide alarm had been triggered so they had…
Urgent gas leak in family kitchen
We received a call from Mrs. S.B. in Harpenden. She had come back from the afternoon school run and had found a strong smell of gas in the…
No heating and hot water!
We were called one morning by Mrs. T. from Yorkshire. Her 86 year old mum lived in St. Albans and her boiler had failed overnight, and she had…
Fixing a Boiler in time for Christmas
R.W. from Bushey phoned us on Christmas Eve afternoon. Their boiler had failed and they had family coming over to stay for Christmas. Could we help? We sent…
We're 5 star rated on Google!
Here's what our lovely customers have to say about us...
Great service as usual from the team at Baker Smith to replace our shower, cistern and some general plumbing work. Have never been disappointed over the last 15 years. John, Mark and colleagues have always provided good, practical advice as well as having a team who do excellent work.
Mark G, St Albans
The toilet had been destroyed at our local scout hut at 9 o’clock at night. As that scout hut was needed by a toddler playgroup from 9 o’clock the following morning, you very kindly re-jigged your running order to be on site to repair things in time.
R. Oldfield
The job was completed to a high standard and within good time, both the tenant and us were kept up to date with what was going on:time and dates that the job would be completed. We are thoroughly happy with the job and will continue to use Baker Smith.
C. Hornsey, St Albans
I would like to thank Baker Smith Limited on the installation of two radiators. Thomas work was excellent and I am very happy to have been recommended to Baker Smith Ltd. I will certainly be using your company for any heating or plumbing problems from now on.
Marie Burke
The plumber from Baker Smith arrived on time, was polite and professional. The work was completed quickly and he cleared up the mess. He left all the spare parts together & explained I should keep them in case there was a problem in future. I was very happy.
Z. Dunn, St Albans
The team were incredibly helpful and patient answering all my emails and my phone calls, I was really impressed to not only receive a quote very quickly but also the offer of potential dates that were convenient for me to complete the job.
C S, Welwyn
Very efficient and prompt service despite my giving very short notice. Would use again.
Mr. Rivers
Just to say as always top quality service (both from your office and your colleague on site) and all sorted…..please do feed this back.
S. Mirza
You did an absolutely brilliant job fitting our new water heater, your engineer was very neat, polite and I am very pleased with the service rendered by Baker Smith plumbers.
J E, St Albans
Your team recently visited my home to resolve an issue, the problem was identified and fixed promptly and efficiently. It is without reservation I am more than happy to recommend you to all my work associates, friends, family and my fans on StreetLife.
J M, JLM Architecture Limited
I have used this company for the past 15 years I will continue to use them as they are very reliable and they always comeback if there’s a problem which usually there isn’t.
K. Wellesley
John and Mark have established a well run and organised company so much so that I know of no other company where you ring them up and find that one of the partners is office based answering the phone, dealing with people’s queries and problems!
R. Wolff
Liam arrived on time, he was very pleasant, professional & effective. He explained everything, fixed the problem very quickly for a reasonable price. I was pleasantly surprised by the whole experience. This is the first time I have used your company & it’s by far the best plumbing I’ve had.
Brosko Dragovic
I had a visit at 4.40pm on the same day and it was fixed by 5pm! Polite, efficient, and high tech (sign off process). I was so impressed by their site, I passed their details around at work!
Tenant of Town & Country Lettings
I was very happy with Baker Smith – they were friendly, focused on high quality and found the best solution for installing a new combination boiler. The team was great and I will definitely using them again.
